Customer Service Training - Session 1 Introduction

Introduction - [ ] Business Friendly Customer Service - [ ] Seven keys to positive mental attitude

Customer Service Training - Session 1 Introduction Introduction - [ ] Business Friendly Customer Service -Try to greet customers with a smile and always be courteous and respectful. -Be proactive by paying attention to the customers needs and offering help or recommendations before they ask. - [ ] Seven keys to positive mental attitude 1) Choose Your Attitude in Advance 2) Visualize Success 3) Demonstrate Humor, Energy, and Enthusiasm 4) Resist Negative Influences 5) Be a Whatever-it-Takes Person 6) Embrace Change; Expect it and accept it 7) Be Grateful for What You Have